Open the Unibox
Click Unibox in the left navigation under Marketing. The Unibox opens with four regions on one screen.
Top row: account switcher
Every connected LinkedIn account in the workspace shows as a card with avatar, name, and total connection count. The selected account has a blue outline. The Reachium Reply Agent button on the right opens the auto-reply settings for the workspace.
Left rail: conversation list
Every chat for the selected account, newest first. Each row has:
- Avatar with a small status badge in the corner (see the next lesson for what each badge means).
- Name and date of the last message.
- Last message preview below the name.
- Search by name input and a Filter button at the top.
Center: thread and composer
The whole message history with the selected lead. Your sends are blue, theirs are grey. The composer sits at the bottom with a paperclip for attachments and a Send button. Shift+Enter adds a new line.
Right rail: lead detail
Everything you need to action this person without leaving the inbox.
- Avatar, name, and LinkedIn headline.
- View LinkedIn Profile — opens their profile in a new tab.
- Quick Replies — one-click reply templates saved by your team. Click any template to drop it into the composer.
- Add Template — save a new quick reply for the workspace.